At T-Boost Scan, we want you to be fully satisfied with your experience. If our tools don’t meet your expectations, we want to make the process of requesting a refund as straightforward as possible.
1. The Apple App Store Policy
Because T-Boost Scan is distributed exclusively through the Apple App Store, all transactions — including subscriptions — are made through Apple’s In-App Purchase system. We never process or hold your payment card details.
• We do not have the technical ability to issue refunds directly.
• Apple manages all billing and holds final authority on refund approvals, under the Apple Media Services Terms and Conditions. Approval is entirely at Apple’s discretion, not ours.
2. How to Request a Refund
If you would like to request a refund, you must do so through Apple’s official channels:
1. Go to reportaproblem.apple.com.
2. Sign in with the Apple ID used for the purchase.
3. Tap or click “I’d like to,” then choose “Request a refund.”
4. Choose the reason why you want a refund, then choose Next.
5. Choose the T-Boost Scan subscription or purchase, then choose Submit.
You can also visit Apple’s support page for more information.
3. Cancelling Your Subscription
To avoid future charges, you can cancel your subscription at any time:
• Open the Settings app on your iPhone.
• Tap your Name, then Subscriptions.
• Find T-Boost Scan and tap Cancel Subscription.
Cancelling stops future renewals; your access to Pro features remains active until the end of your current billing period.
• Free Trial: If you’re on the 3-day free trial, cancel at least 24 hours before it ends to avoid being charged for your first billing period.
4. Your Statutory Rights
If you live in the EU, UK, or another jurisdiction with mandatory withdrawal or cooling-off rights, this policy does not affect those statutory rights.
5. Charged in Error?
If you believe you were charged in error, contact us at hello@tboostscan.com and we will help you raise it with Apple. Please note we cannot issue a refund on Apple’s behalf — all refund decisions are made by Apple.
6. Technical Issues
If you are seeking a refund due to a technical bug, a scan error, or an issue with your T-Impact Scores, please reach out to us first! We would love the chance to fix the issue for you.
• Support Email: hello@tboostscan.com
7. Our Commitment
While we cannot override Apple’s refund decisions, we use your feedback to constantly improve the App. If you are unhappy with your experience, please let us know how we can do better. We value your trust and your health journey above all else.
Anton Dimas
Developer, T-Boost Scan
hello@tboostscan.com